Professional services
Firm on the fee. Careful with the client.
Unpaid fees are awkward precisely because the relationship matters. Control runs the routine follow-up at the tone you set, keeps what was agreed on the record, and puts the outstanding position in front of the people who need to see it.
Control is in development. Registering interest takes no payment and creates no account.
What partners actually deal with
Good work, invoiced properly, still goes unpaid.
Chasing a client feels like risking the relationship.
You choose the tone, and firmness only increases on your instruction.
Fee queries sit unanswered for weeks.
The query is recorded, structured and followed up until it closes.
Nobody knows who promised what on the phone.
Promises are on the record and chased when they are broken.
Partners have no clear view of what is outstanding.
One view of the ledger, and what needs attention next.
Fee earners spend billable time on credit control.
The routine work runs as a process instead of out of an inbox.
A long-standing client quietly starts paying later.
Company checks and monitoring show the change behind the account, from Business+.
Where to start
Take credit control off the fee earners.
Business+ at £239/month suits most practice ledgers; Pro adds the Dispute Resolution Centre and Contract Health where fees are contested.
Sole practitioner? Start here instead · Talk to us